Hospitality & Catering
Service is not an industry, it is an attitude!
Operating a catering business can be a relentless juggling act. Owners often find themselves dealing with a multitude of challenges, from unexpected equipment breakdowns like dishwashers to staffing issues with chefs, all while constantly responding to customer requests and striving to deliver the quality of service expected, even in the most challenging times.
On top of that, there’s the constant battle with rising costs—ingredient price hikes, rent increases, and escalating rates can feel like a never-ending uphill climb. Stock management becomes a daily concern, often compounded by the frustration of late deliveries.
In this demanding landscape, small business owners must exhibit resilience and resourcefulness to navigate these hurdles while still maintaining the quality and consistency that keeps customers coming back.
Running your business is a balancing act, and we get it.
At Impact Business Services, we’re not just experts—we’re your dedicated team. With over 15 years of hands-on experience in the hospitality and catering industry, we understand the challenges you face.
Let us help you streamline your operations, free up your time from the nitty-gritty, and focus on what truly matters: growing your business and finally catching some well-deserved rest.
Key Areas of Expertise:
Business Start-Up & Planning
- Start-Up Consultation, including:
- Location Analysis
- Target Market Identification
- Negotiating Commercial Premises Leases
- Strategic Financial Planning
- Facilitation of Grant Funding
Financial Expertise
- Gross Profit (GP), Profit Margins, and Breakeven Points
- Profit & Loss Management
- Cost Reduction and Profit Maximisation
- Comprehensive Financial Planning and Reporting
Regulatory Compliance & Documentation
- Health and Hygiene Documentation to meet Food Hygiene and Health and Safety Standards, ensuring all required documentation is in place.
- Achieve a 5-Star Food Hygiene Rating from Environmental Health Officers (EHO).
- Consistently achieve high standards from Environmental Health Officers (EHO).
- Implement systems to ensure standards and efficiency are kept across the business.
Outdoor Catering & Events
- Expertise in Outdoor Catering
- Assistance with Festival Applications and Approvals
- Guidance on Outdoor Health & Hygiene Legislation
Service & Standards
- Enhancing Service Standards
- Improving Customer Experiences and Satisfaction
- Boosting Customer Reviews and Feedback
- Strategies to Maximise Profits Through Better Service Delivery
- Support with Local Authority Premises and Pitch Tendering
Use our decades of experience and industry knowledge to learn, develop, and grow
your catering business. Contact us today to take your business to the next level.
